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About Us

About us

NHS Norfolk and Waveney Clinical Commissioning Group (CCG) was launched on 1 April 2020.
It was formed following the merger of the NHS CCGs for Norwich, North Norfolk, South Norfolk, West Norfolk, and Great Yarmouth and Waveney.

We are responsible for planning and buying local health services. This process is known as commissioning. We serve a population of 1.1 million people with a budget for healthcare of £1.6 billion. We work with patients, healthcare professionals, local communities and councils to make sure the right services are in place.

But we don’t provide care directly. We have contracts with hospitals, community and mental health trusts, voluntary sector organisations and the ambulance trust who provide the care and treatment.

How we plan and buy health services

Commissioning is the process we follow to plan what health services people need and to then spend the local NHS budget to make sure they are provided. Lots of different people and groups are involved in commissioning, from healthcare professionals to local voluntary and community groups as well as partner health and care organisations.

Here are the different stages of the commissioning process:

• We assess the health of our local population and what services people need

• We design and buy services that will provide people with the right care

• We monitor services to make sure they are working well.

The services we commission are for people living (or registered with a GP) in the Norfolk and Waveney area. The map below shows the Primary Care Networks operating within the CCG geographical boundary.




Our budget for healthcare

Over the course of a year the CCG spends £1.6 billion on healthcare in Norfolk and Waveney – that’s over £4 million every day, or about £1,500 per person. Almost half of our budget is spent on the care provided by our hospitals and about a quarter is spent on GP services.

On top of what we spend on healthcare, many other organisations also spend money on providing services and support that contribute to the health and wellbeing of people living in Norfolk and Waveney. These include county councils who are responsible for social care, district councils responsible for housing and the many voluntary and community groups who provide support to people.

We are working closer than ever with these organisations so that local people get great care and to make sure we spend every penny as effectively as we can.

Our goals

We work closely with other local health and care organisations to improve the health, wellbeing and care of people living locally. We are a member of the Norfolk and Waveney Health and Care Partnership.

Over and above everything else we want to achieve as a partnership, we’ve set ourselves three goals:

1. To make sure that people can live as healthy a life as possible.

This means preventing avoidable illness and tackling the root causes of poor health. We know the health and wellbeing of people living in some parts of Norfolk and Waveney is significantly poorer – how healthy you are should not depend on where you live. This is something we must change.

2. To make sure that you only have to tell your story once.

Too often people have to explain to different health and care professionals what has happened in their lives, why they need help, the health conditions they have and which medication they are on. Services have to work better together.

3. To make Norfolk and Waveney the best place to work in health and care.

Having the best staff, and supporting them to work well together, will improve the working lives of our staff, and mean people get high quality, personalised and compassionate care.

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