There are 105 GP practices in Norfolk and Waveney. Most of them have patient groups, often referred to as Patient Participation Groups (PPGs). They offer members of the public the opportunity to become more involved in how the practice runs. This could be about the physical building, waiting times, services offered or wider healthcare issues.
Norfolk and Waveney CCG has been working to develop a programme of support to local PPGs and practices. Use the boxes below to find out more about:
Setting up a PPG
PPG Case Study
One person who would recommend being involved in a PPG is Sheila Young. Mrs. Young was a nurse for 35 years and is continuing to champion the views of patients in her role as Chair of West Norfolk Patient Partnership.
She said: “One of the most rewarding things I have found about working in the PPG is that you are making a difference.
“PPGs are there to ensure the patient voice is heard by sharing patient experiences but it is very much a two-way conversation with the GPs. "I believe PPGs are helping to make a difference to enhance the services on offer in West Norfolk. “I would like to encourage other people to come along and join us. Being part of a PPG does not cost anything other than your time and the commitment can be as big or small as you would wish.”
We are planning a range of different events and will advertise these with local PPGs when they are available, these will include:
- Social Media Training for PPGs and Practices
- PPG Conferences
- Learn and Share Events
To join your GP practice’s patient group speak to your surgery to find out when the next meeting is or check the practice website. View map of surgeries in Norfolk and Waveney.
More information about PPGs is available from the National Association of Patient Participation (NAPP)