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Award for Special Educational Needs and Disability (SEND) service

KIDS SEND Mediation Service, which is jointly commissioned by NHS Norfolk and Waveney Clinical Commissioning Group (CCG) and Norfolk County Council, has recently been announced as the winner of the prestigious National SEND Mediation Award 2020.

send AWARDKIDS SEND Mediation Service is an independent mediation and disagreement resolution service, which is free of charge for parents/carers and young people. The service helps to settle disagreements between parents or young people and local authorities and schools or other education providers. These disputes are often about the special educational needs and disability (SEND) of children and young people, and how best to meet their needs.

Mark Gower, Designated Clinical Officer (SEND) for Norfolk and Waveney CCG, said: “We are pleased that we have commissioned KIDS to help resolve SEND related disagreements between families, schools and commissioners, the level of satisfaction among service users has been consistently very high.”

KIDS SEND Mediation works with over 50 Local Authorities and has been delivering SEND mediation since 2001.

SEND Mediation is free of charge for families and can be arranged quickly. Going to mediation does not take away your right to make a tribunal appeal. This means that in the few cases where agreements are not reached in mediation, an appeal can still be lodged.

You can view the presentation and acceptance of the award on this YouTube video:

 You can find more information on the Norfolk and Waveney SEND mediation service here.


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