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Get health help fast this bank holiday

The NHS in Norfolk and Waveney is reminding people of the range of healthcare services which are available over the bank holiday weekend – including NHS 111, pharmacies and minor injuries units.

Anyone who has an urgent medical problem and is not sure what to do should think NHS111 first, and call either 111 or visit 111.nhs.uk for help and advice. They can direct callers to the most appropriate place and even book a GP consultation or slot at an emergency department (ED) if necessary.

People should also check their medicine cabinet is stocked with basics, such as antiseptic cream, plasters and painkillers, so that they can self-care for minor problems at home.

Many pharmacies are open over bank holidays and weekends and can offer expert advice on common conditions such as hayfever, colds, cuts and bruises and insect bites.

In addition, ordering your repeat prescription in good time and allowing five to seven days for these to be processed and dispensed safely will help everyone get the medicines they need so they can to enjoy the long weekend.

The NHS Walk-In Centre at Rouen House on Rouen Road in Norwich, is open between 7am and 9pm every day and can help with a range of minor illness and injuries, including cuts and wounds, strains and sprains and skin complaints. Visitors will be triaged at the front door and then treated or signposted elsewhere if necessary.

The Minor Injuries Unit (MIU) at Cromer Hospital on Mill Road is open seven days-a-week, including bank holidays, from 8am to 7.45pm. Patients can receive treatment for minor injuries such as wounds, burns or simple fractures. People should call 01603 646230 for advice about whether their injury is suitable for the MIU.

NHS Norfolk and Waveney Clinical Commissioning Group (CCG) is also working with St John Ambulance to run special pop-up treatment units in Great Yarmouth, Hunstanton and Gorleston so that people can get fast health help without leaving the beach.

The units are open from 10am to 7pm and will be staffed by trained volunteers and advanced first aiders who will be able to provide basic life support, as well as help for bleeding, burns, sprains, sunburn, allergies, bites and stings.

They have been introduced as part of the CCG’s happy healthy holidays campaign, which encourages people to choose the right service for illnesses and injuries, in turn keeping EDs free to focus on people with life-threatening conditions.

Finally, people are also being urged to continue taking sensible steps to protect themselves and those around them from COVID-19 by having the vaccination, social distancing, washing their hands regularly and wearing a face covering indoors.

To find your nearest pharmacy, visit www.nhs.uk

Information about the pharmacies which will be open on Monday 30 August is available on the NHS England website.


Note to editors:

The St John Ambulance treatment units can be found at the following locations:

  • Splash Pad, Gorleston, NR31 6BT
  • Marine Parade, Great Yarmouth, NR30 2EJ
  • North Promenade, Hunstanton, PE36 6DZ

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