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Breckland residents updated on recent progress of GP Practice at local community event

A Breckland GP practice held a successful event for members of the public to hear about its efforts to improve services and to provide feedback about how it can better meet the needs of the local community.

A community event, which was organised by Watton Medical Practice and attended by over 250 residents, outlined recent areas of improvement and provided an update on the work happening within both the practice and the community to improve healthcare delivery for its patients.

The event, which took place on Friday, September 24, was also an opportunity for residents to be updated on the practice’s future vision and goals, new technology to improve access, as well as hearing from staff about their experiences of working during the global pandemic.

Claire Osterberg, Site Manager at Watton Medical Practice, said: “This event was aimed at engaging and updating our patient population on the steps that Watton Medical Practice has taken in improving the services and experience offered to our patients. It was a chance for us to work collaboratively towards a positive future with successful outcomes for all.

“We want to improve awareness and access to other local and regional services, to further improve care and wellbeing of patients and we had a number of these services available on the evening to talk through what they can offer individuals.”

A variety of support groups were in attendance at the event at Watton Sports Centre which was supported by Watton Patient Participation Group (PPG). These included: Family Voice Norfolk, Breckland Alliance, Watton Diabetes Group and representatives from NHS Norfolk and Waveney Clinical Commissioning Group (CCG).


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