Coronavirus (COVID-19)

Please visit this page

Read our updates on what the NHS is doing locally to respond to coronavirus: 

Coronavirus update - 13 May 2021

Coronavirus update - 28 April 2021

Coronavirus update - 14 April 2021

Coronavirus update - 8 April 2021

Coronavirus update - 18 March 2021

Coronavirus update - 4 March 2021

Coronavirus update - 19 February 2021

Coronavirus update - 4 February 2021

Coronavirus update - 21 January 2021

Coronavirus update - 7 January 2021

Coronavirus update - 21 December 2020

Coronavirus update - 9 December 2020

Coronavirus update - 25 November 2020

Coronavirus update - 22 November 2020

Coronavirus update - 11 November 2020

Coronavirus update - 28 October 2020

Coronavirus update - 14 October 2020

Coronavirus update - 30 September 2020

Coronavirus update - 24 September 2020

Coronavirus update - 16 September 2020

Coronavirus update - 2 September 2020

Coronavirus update - 19 August 2020

Coronavirus update - 5 August 2020

Coronavirus update - 22 July 2020

Coronavirus update - 8 July 2020 

Coronavirus update - 22 June 2020

Coronavirus update - 8 June 2020

Coronavirus update - 26 May 2020

Coronavirus update - 18 May 2020

Coronavirus update - 11 May 2020

Expectant mums - 7 May 2020

Coronavirus testing - 5 May 2020

Coronavirus update - 4 May 2020

Cancer during coronavirus - 30 April 2020

Miniature heroes 29 April 2020

Coronavirus update - 27 April 2020

Coronavirus update - 22 April 2020

Coronavirus update - 15 April 2020

For COVID-related information in a variety of languages on the Suffolk County Council website please see here.

The CCG has also had some key COVID-related documents translated into common languages. You will find them here.

Below are some videos hosted by the BBC in some common languages telling you what you can and cannot do during the lockdown.

In Urdu 

In Punjabi 

In Tamil

In Sylheti

In Gujarati

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind.

These changes should get better over time, some may take longer than others, but there are things you can do to help.

Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery. 

Visit the Your COVID Recovery website.

New phone line launched to support you during the coronavirus outbreak.

Guide Dogs are providing answers and information for people with sight loss and their families during the coronavirus outbreak. They can help you identify ways to continue living actively, independently, and well, refer you to their other services or help you access services by other providers. Please call 0800 781 1444 between 9 am - 5 pm Monday to Friday.

Guide Dogs has changed the way it provides services in response to social distancing, with every channel being used flexibly to give you choice and access to expertise and advice promptly.  For example, Guide Dogs staff can now arrange to contact you regularly by phone to provide individual support through the social isolation period.  To access this and other services available, please call 0800 781 1444  between 9 am - 5 pm Monday to Friday or visit the website to find out more.

Deafblind customers who use BSL should contact Guide Dogs via the webpage, clicking on the SignVideo logo on the right hand side, or through a SignVideo app. This connects you to a SignVideo interpreter who will then connect to the information line.

You can read the recent newsletter from our partners Opening Doors here

National guidance can be found on the Carers UK website. Local guidance can be found here for Norfolk, and here for Suffolk.

1. Helpful information to answer questions from children 
2. Covibook (resource to reassure young children
3. Coronavirus Social Story
4. Just One Norfolk Guidance 

1. Easy read information about coronavirus – Mencap
2. Moving from support living to family home and direct payments – Down’s Syndrome Association
3. Coronavirus easy read poster set – Photosymbols
4. How to wash your hands video from Mencap
5. Staying safe and staying in (From Opening Doors)

1. Stay active at home with tips from Active Norfolk plus telephone service coaching here
2. Top tips from Keep Moving Suffolk
3. Home exercise tips and fitness guides from NHS England

You can find information on how to look after your well-being during the COVID-19 outbreak on Wellbeing Norfolk and Suffolk website.

If you are vulnerable or at risk and need help with shopping, medication or other essential supplies, please call 0808 196 3646 (8am to 8pm).  

The Government is committed to supporting local councils and voluntary sector organisations to respond to those who have specific support needs and requirements during the COVID-19 pandemic. Details of the support and advice available can be found here: https://www.gov.uk/find-coronavirus-support   

The updated shielding guidance should not affect any social care or support you were receiving prior to the start of shielding.  

Individuals should continue to contact their local council if they have any ongoing social care needs.  

New guidance as at 17 December 2021 from NHSE on self-isolating 

Cyber Aware is the UK government's advice on how to stay secure online during coronavirus.

Many of us are spending more time online. Keep yourself and your family secure by following our advice. Follow this link (It's safe)

For advice from BOC watch this short video

More resources

1. Large print handwashing poster
2. Easy read advice on the coronavirus
3. Easy read advice on self-isolation
4. Easy read advice on staying at home and away from others
5. My plan for staying in
6. Easy read information from Public Health England
7. Hospitals and coronavirus
8. Coronavirus information from the Down's Syndrome Association
9. How to wash your hands video from Mencap
10. Healthwatch Norfolk
11. Healthwatch Suffolk

Isolation Note

If you or someone you live with are exhibiting symptoms of coronavirus, use the NHS 111 isolation note service to provide a note for your employer.

NWCCG has been asking local people their concerns about the Covid Vaccination programme and developing myth buster and FAQ documents to support the national information.